HEALTH AND SAFETY
ContourGlobal operates in an industry with many hazards, and we’ve taken a global approach to health and safety that holds all of our international operations to the same set of standards. Transparency is a key element in our safety efforts – we record safety incidents electronically to enable real-time responses and we speak openly about near-miss incidents to help foster continuous learning. Our safety messages – like all our intra-office communications – are translated into all of the nine languages in which we operate. Safety walk-throughs and audits, along with our Performance Praise program, help us maintain consistent – and consistently improving – safety practices.
FAIR HIRING AND EMPLOYEE RIGHTS
We’ve grown our ranks from three employees in 2005 to approximately 1,500 around the globe in 2011 by making hiring decisions based on role suitability, not personal characteristics. While complying with all local labor and employment laws, we also hold to certain corporate-wide practices, including bans against employing children under age 18 and on using forced labor. And all employees are made aware of established grievance mechanisms for raising workplace concerns.
TRAINING, DEVELOPMENT AND RETENTION
We operate all of our operations with our own well-trained employees, providing them with the knowledge to keep the plants running safely, efficiently, and in an environmentally sound manner. We often partner with local schools and training centers to develop employee education programs, providing the added benefit of helping us strengthen ties to community institutions. We continue to assess and reward performance throughout an employee’s career with us, with a strong succession plan to ensure our future success continues our existing record of achievement.
CULTURE
By maintaining interpersonal relationships across the geographical boundaries and nine languages that our operations encompass, we are able to sustain a shared set of corporate values. These values – professionalism, entrepreneurship, creativity and transparency among them – are nurtured through our monthly newsletter (printed in all our languages), along with anniversary gifts, celebratory events and shared meals. And our efforts to engage with our local communities helps us share these values with those around us.